Terms and Conditions

Introduction

Welcome to zaker.io! By accessing and using our website (herein referred to as"Our Service"), you indicate your understanding and acceptance of the following Terms and Conditions. Please take the time to read these terms carefully, as your use of Our Service is subject to these Terms & Conditions and our Privacy Policy, which governs the use of personal data. You can review our Privacy Policy here.

Your continued use of Our Service constitutes your ongoing acceptance of these Terms & Conditions and any updates or modifications thereof. Failure to comply with these terms may result in the termination or suspension of your access to Our Service.

For the purposes of these Terms and Conditions, the following terminology applies:

1. User: Refers to any individual or entity that registers and creates an account on Our Service. This term may also be addressed as "you" or "your".
2. Zaker.io: Referred to as "The Company," "we," "us," or "our" within this document.
3. Question Bank: A collection of questions created by teachers or students, used to generate practice exams on the platform. Question Banks can be either public or private.

Account

Upon confirmation of your email, we will activate your account immediately. It is your responsibility to ensure the accuracy of the email address provided during registration. Additionally, you agree to keep your account credentials secure and not to share them with others.

Failure to adhere to these Terms & Conditions may result in the suspension or termination of your account, leading to the loss of access to any content or services associated with your account.

Subscription

Definition

Our subscription grants users access to all features and study resources available on the platform, enhancing their learning and exam preparation experience. Subscriptions are available on a monthly, semester (four months), or yearly basis, each with its own pricing to accommodate different needs and budgets.

Seven Days Free Trial

New users are eligible for a seven-day free trial, allowing them to explore the platform and assess its resources and features before committing to a subscription. During this trial period, users have full access to all platform features, including study documents, public question banks, and the ability to create private question banks.

The trial period is non-renewable and is limited to new users only. After the trial ends, users must select a subscription plan to continue accessing the platform's features. The free trial serves as an opportunity for users to determine whether the platform meets their academic needs.

Payment Methods

Users have the convenience of choosing between secure Card Payments or utilizing Whish Money for seamless subscription transactions.

Refund Policy

As part of our commitment to transparency, we do not offer refunds for subscriptions. We provide users with a seven-day free trial to allow them to fully explore our services before committing to a subscription.

Data Protection

Your privacy and security are paramount to us. We adhere to strict data protection standards, ensuring that your card details are not stored after transactions are completed. Only essential billing details are retained for transactional purposes, maintaining the confidentiality of your sensitive information.

Customer Support

Our dedicated support team is available to assist you with any queries or concerns regarding your subscription. For prompt assistance, please reach out to us at support@zaker.io. We are committed to providing you with exceptional customer service and resolving any issues you may encounter efficiently.

Terms & Conditions for Students

User Uploads for Free Access

Our platform provides students the opportunity to contribute study documents relevant to their courses and universities. These documents are added to a shared repository, where they can be accessed by other users within the platform to promote academic collaboration and resource sharing.

As an incentive, students can earn seven days of free access to the platform for every five documents they upload, provided that each document meets our content standards and is accepted. This free access is cumulative, allowing users to extend their access by uploading additional sets of five accepted documents.

Responsibilities for Uploaded Study Documents

By uploading documents, users confirm that they hold the necessary rights to share the content on our platform, ensuring it is either copyright-free or that they have received permission from the copyright holder. Users are fully responsible for verifying that the materials they upload do not violate copyright or trademark laws.

Activities that infringe upon intellectual property rights—including the unauthorized reproduction or distribution of copyrighted materials, sample exams, textbooks, or other academic resources—are strictly prohibited. Unauthorized or counterfeit uploads may result in immediate account suspension or termination.

If you believe that any content on our platform infringes upon your intellectual property rights, please contact us with detailed information regarding the content in question and its location on the platform. Further details on this process are available in the Copyright Notice.

Study Document Access and Free Trial

• Access to Study Documents: Students have access to a growing repository of study documents contributed by other users, which may be relevant to their specific universities, majors, or courses. While we strive to expand our content base, we cannot guarantee the availability of materials for every university, major, or course. The platform relies on user contributions to build and diversify its resources, and we actively encourage users to participate.
• Free Trial: Students are eligible for a seven-day free trial, during which they can explore the study documents available on Zaker.io and evaluate whether the content meets their academic needs before committing to a subscription.

Public Question Banks

• Generating Practice Exams: Students can generate practice exams from Public Question Banks, engage with them interactively on Zaker.io, and receive instant feedback with detailed explanations to support their learning.
• Retakes and New Exams: Students have the flexibility to retake exams as many times as they like or generate new exams from the Question Banks, providing continuous opportunities to reinforce and deepen their understanding of course material.

Private Question Banks

• Creation and Use: Students can create their own Private Question Banks, allowing them to generate customized practice exams tailored to their specific study needs. By default, these Private Question Banks are accessible only to the student who created them, providing a personalized study experience. However, the owner of a Private Question Bank can choose to grant access to specific users, such as colleagues or classmates, enabling collaborative study and shared learning.

Terms & Conditions for Teachers

Eligibility and Role Assignment

Our team grants the Teacher role to individuals who have verified academic qualifications. If you believe you are eligible and would like to become a teacher on Zaker, please reach out to our team at support@zaker.io.

Exclusive Features for Teachers

1. AI-Assisted Question Creation: As a teacher on Zaker, you gain access to an AI feature designed to help you create questions easily within a question bank.
2. Publication Rights: Only teachers have the ability to publish Question Banks and make them public. By doing so, teachers can earn royalties based on student interactions with their published Question Banks.
3. Referral Royalties: Teachers can also earn royalties for successful user referrals. This is not tied to the Question Banks and serves as an additional incentive for teachers to help grow the platform. These royalties are disbursed to the teachers' accounts at the end of each month.

Types of Question Banks

1. Public Question Banks
   • Availability: Accessible to all users with an active subscription.
   • Royalties and Payments: Teachers earn royalties based on our royalty distribution formula whenever students generate practice exams from their Public Question Banks. Teachers also receive a one-time base fee of $0.25 per question to encourage the addition of more questions. Zaker.io reserves the right to change this base fee at any time. Royalties and the base fees are disbursed to the teachers' accounts at the end of each month.
2. Private Question Banks
   • Availability: Only accessible to the specific users designated by the owner.
   • Compensation: No royalties or payments are provided for questions within Private Question Banks. These Question Banks are created by teachers voluntarily to support students without expecting financial compensation.

Publication Process

• Private by Default: All Question Banks created by teachers are private by default.
• Request to Publish: Teachers must request to publish their Question Banks to make them available to platform users.

Our Rights

• Quality Control: Zaker.io reserves the right to reject any publication request if the Question Bank's questions are deemed to be of low quality.
• Unpublishing: Zaker.io reserves the right to unpublish any Question Bank at any time if the quality of the Question Bank declines, if there are any copyright violations, or for any other reason at Zaker.io's discretion.

Disclaimer

The Company assumes no liability for any damages or losses you might incur. We provide our services "as is" without any express or implied warranties. Specifically, we disclaim all warranties, including those of merchantability or fitness for a specific purpose.

The Company's liability is limited to the extent permitted by applicable laws. Users agree to indemnify The Company against any claims arising from their use of the service.

Copyright Notice

At Zaker.io, we recognize the importance of intellectual property rights and are committed to upholding the mandates set forth by the Digital Millennium Copyright Act of 1998  (DMCA). Our objective is to address any concerns related to copyright violations promptly and effectively.

It's worth noting that, due to the vast and varied nature of user activities on our platform, we cannot manually screen every piece of content for potential copyright issues. Hence, the company isn't liable for unintentional infringements stemming from user contributions.

To ensure a thorough and fair process, we have established the following protocol for copyright-related complaints:

• Any copyright concerns should be communicated to us via a designated email form, incorporating the specific URL of the contentious content. Please send your copyright complaints to support@zaker.io.
• The complaining party should be the genuine holder of the copyright or their authorized agent.
• The email must conclusively demonstrate the sender's legal claim over the copyrighted material in question.
• Clear evidence is required, asserting that the contested content is copyrighted and isn't freely available in the public domain.
• For transparency, we wish to clarify that complaints unrelated to copyright issues, such as defamation, personal data breaches, trademark conflicts, competitor grievances, or any other non-copyright related concerns, will be systematically disregarded.

Changes to the Terms & Conditions

Any changes to our Terms of Service will be placed here and will supersede this version of our Terms. Any changes will be posted to this page. However, you may not be directly notified about the updates, unless they include significant changes, a reduction in your rights, or any action for which we need to have your explicit consent. In such cases, we will notify you through an email sent to your account's email address. Please review this page periodically for any updates or modifications to our Terms & Conditions.